If you are unsatisfied with your purchase, you can return it within the first 30 days after your purchase for a full refund. Shipping costs are nonrefundable. You are responsible for return shipping fee and restocking fees.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Please contact Customer Service for return information at firstname.lastname@example.org.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund, if approved, will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact Customer Service at: email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact Customer Service at firstname.lastname@example.org.